Steady
Tills down mid-service. A line cut through by a digger. You're allowed to panic. We're not.
What it costs us: we'll never sound urgent in our own marketing, because urgency is the thing we absorb, not the thing we sell.
Total IT solutions.
We look after the technology your business runs on. The SIM in someone's pocket, the fibre in the wall, the server it lands on and the laptop it reaches. One supplier. One number.
Most of what we do,
nobody ever sees.
You notice technology when it stops. A card machine that won't connect. A handset with no dial tone. Forty laptops that need to be ready on Monday.
The rest of the time it should be invisible, and that invisible part is the job. We buy it, install it, connect it, host it and keep it running, so the only time you think about any of it is when you're choosing what comes next.
What we do
Six strands, and we
hold all six.
- Support and consultancy
- Proactive managed IT and Microsoft 365. Most of what we fix, you never hear about.
- Hardware
- Procurement, deployment and rental. An upfront fee plus monthlies, and the kit comes back to us at the end of the term.
- Connectivity
- All mainstream networks, fixed and mobile. SIMs, IoT, VoIP and dedicated fibre, planned as one strategy instead of six separate contracts.
- Cloud and hosting
- Our own infrastructure alongside UK carriers. On-prem to cloud migration, dedicated servers and shared web hosting.
- Mobile fleet
- Zero-touch enrolment, app deployment and content controls, with tariffs and lease plans to match.
- Training
- Getting people to actually use what they've been given. The part most suppliers leave out of the quote.
Most suppliers hold two or three of these and subcontract the rest. That's where the gaps appear, and it's why nobody can tell you whose fault it is.
How we work
Four things you can
hold us to.
Straight
We say what a thing is, what it costs and what it won't do. If we can't do something, you'll hear it before you ask.
What it costs us: we lose the odd job to someone willing to imply more than they can deliver.
Whole
One company for the SIMs, the fibre, the server and the laptops. Fewer suppliers, fewer gaps, nobody pointing at anybody else.
What it costs us: breadth invites the question of depth, so the work has to be visibly good in every strand.
Local feel
We know your team and we know the people. Who runs the tills, who to ring first, and what time your doors open.
What it costs us: it doesn't scale by adding names to a rota. Every client is a relationship somebody has to hold.
Straight answers
Things we'll tell you
before you ask.
- What it will actually cost. Licences, SIMs, engineer visits and the bits that usually surface in month three. If it's needed, it's in the quote.
- When something isn't worth doing. Sometimes the honest answer is that the kit you already have has two good years left in it.
- What we can't do. Where a job needs a certification or a specialism we don't hold, we'll say so and tell you who does.
- When we've got it wrong. In the first sentence, not the third paragraph.
Who we work with
We do what others can't.
Sole traders through to multi-academy trusts. A two-person firm that needs a tenancy built properly, and a hundred and fifty access points across two campuses. The range isn't an accident — it's the reason we can take on work other suppliers hand back.
- Insurance£1m public liability, £500k professional indemnity
- VettingDBS checked, Enhanced where the site requires it
- EducationSetups built with KCSIE in mind, DSLs consulted on major changes
- Support hours9–5 Mon to Fri, 9–12 Saturday, 9–10 Sunday. Closed public holidays
- ResponseFirst contact the same day it's reported
Paying for hardware
Buy it outright, or let
us fund it. Your call.
Two routes to the same kit. Neither is the one we push — it depends on whether you'd rather own the asset or keep the cash.
Buy it
If you have the capital and you'd rather hold the asset, buy it. We'll spec it, source it and set it up, and it's yours from day one to keep, sell or write down however suits your accounts.
Straightforward, and sometimes the cheaper answer over a long enough horizon.
We fund it
Hardware goes in on our own credit lines and group facilities. No third-party finance agreement to sign, and almost no capital outlay at the start.
Because we still own the equipment, we carry the risk of under-speccing it. So we spec it to last the term, and if the value holds we'll look at refreshing sooner. It stays our property, ours to service, and comes back to us at the end.
We don't inflate the monthly to cover damage, callouts and engineer time, which is what keeps it low. Anything outside the manufacturer's warranty is chargeable, and you'll know that before you sign rather than after.
Talk to us
Tell us what's not working.
We'll tell you what it takes to fix it.
Phone
We won't use your details for marketing or pass them to anyone outside the scope of your project.